the customer is not always right

Bonobos Changes Their Return Policy (again)

And good for them.

11 years ago

Style Poll: Returns & Exchanges deadlines

Bonobos has set a deadline for returns... a full year.

12 years ago

Facebook Whiney Customer Phenomenon – February 2012

Tracking the attention hungry customers on Facebook.

13 years ago

Facebook Whiners – Black Friday Whackjob Edition

Not all are from Black Friday, but plenty are.

13 years ago

Facebook Whiney Customer Phenomenon – October 2011

Tracking the attention hungry customers on Facebook.

13 years ago

Facebook Whiney Customer Phenomenon – September 2011

Tracking the attention hungry customers on Facebook.

13 years ago

Facebook Whiney Customer Phenomenon – August 2011

Tracking the attention hungry customers on Facebook.

13 years ago

Facebook Whiney Customer Phenomenon – July 2011

Tracking the attention hungry customers on Facebook.

13 years ago

Facebook Whiney Customer Phenomenon – June 2011

Tracking the attention hungry customers on Facebook.

13 years ago

Facebook Whiney Customer Phenomenon – May 2011

Tracking the attention hungry customers on Facebook.

13 years ago

The Facebook Whiney Customer Phenomenon

Tracking the attention hungry & sometimes angry customer on Facebook. Warning: PG-13ness ahead.

14 years ago