customer service

Why “The Customer is Always Right” is bullshit

LL Bean has terminated their long standing, lifetime, no-questions-asked return policy. Good for them.

6 years ago

Rank em’ – Best Customer Service

Three retailers. Have your say on who should be #1.

12 years ago

How to stop getting cologne samples in your magazines

Because you shouldn't have to air out your magazines before you bring them in your house.

14 years ago