customer service

Why “The Customer is Always Right” is bullshit

February 12, 2018 By Joe | | Heads up: Buying via our links results in us getting a commission, which helps keep the lights on around here. We also take your privacy rights seriously. Head here to learn more.

LL Bean has terminated their long standing, lifetime, no-questions-asked return policy. Good for them.

How to stop getting cologne samples in your magazines

September 14, 2010 By Joe | | Heads up: Buying via our links results in us getting a commission, which helps keep the lights on around here. We also take your privacy rights seriously. Head here to learn more.

Because you shouldn’t have to air out your magazines before you bring them in your house.

Why Can Giltman be so slow?

April 22, 2010 By Joe | | Heads up: Buying via our links results in us getting a commission, which helps keep the lights on around here. We also take your privacy rights seriously. Head here to learn more.

Molasses like. Sometimes…